Service Excellence in Residence Management
Integrated combination module to allow, individual learners to develop their knowledge and skills to understand various management skills such as, receiving resident, daily residence management, in-processing and out-processing duties, mental wellness and handling non-standard requests, and with techniques in managing difficult residents or clients. The skill and knowledge learning in this module is an combination of both classroom and practical training.
Facility Management in Health, Safety and Environmental Control
To impart and revitalize learner to establish the skill and knowledge in facility management in health and environmental control in dormitories, and in applying hygiene standards, safety standards and practices between general workers, maintenance teams and contractors supporting dormitory operators. These course has both classroom and practical training to let learner practice safe practices and standards in managing contractors or general workers, and how should a standard daily checks to be executed, with its reporting of facility issues for service maintenance and processing.
Response to Manage Incident with Safety, Resources and Control
This hands-on practical course is designed to equip trainees with the essential skills and knowledge needed to effectively respond to and manage incidents within a worker's dormitory. In this course, participants will gain a comprehensive understanding of safety protocols, resource allocation, and control measures, enabling them to act confidently and efficiently as operators in various incident scenarios. Whether you're new to the field or seeking to enhance your existing skills, this training program will provide you with the tools and expertise necessary to ensure the safety and well-being of workers in dormitory settings.